Cannot_Make_Purchases

Issue:Client here in Grand Rapids called on Sunday and stated that her Mac was not allowing her to make purchases off internet websites. Additionally he husband could not connect to his Yahoo e-mail allow his account worked on all other computers.

Platform: Mac

Timeframe: Scheduled

Resolution: Client demonstrated that some website would allow purchases while other cleared cart prior to checkout. By changing cookies to allow in Safari preferences, issue was resolved. Never was able to find Ugg Roo Slippers for client. I think they stopped making them.

Cost: .5 hours

Performed: Onsite