Watch_that_USB_001

Issue: Client in Grand Rapids called Tuesday late afternoon as a user had broken a wireless USB unit. Got onsite and replaced unit. Everything worked as expected. While onsite, another user commented that their USB printer was no longer functioning after a cleaning crew had remove their plugged in cable. After resolving this issue, another user approached and stated that he needed Microsoft Outlook set up to receive his e-mail.

Platform: PC

Timeframe: Scheduled

Resolution: Replacement, reload, troubleshooting.

Cost: 1.5 hours

Performed: Onsite